SIOBHAN C. FITZGERALD, CFE –
EXECUTIVE CONSULTANT & INSTRUCTOR,
FRAUD & ANTI-MONEY LAUNDERING

Professional Experience

BEKKER COMPLIANCE CONSULTING PARTNERS, LLC
Bekker Compliance Institute
Independent Consultant & Instructor
2009 - Present

Provides global consulting and education/training services, in her areas of expertise described below, to BCCP’s financial services clientele. Siobhan is a Certified Fraud Examiner.

BofA Capital Markets
Sales Governance Officer Contractor
2009-2010

  • Monitoring and review of Intermediary Distribution 
  • Chair for the due diligence forum KYC AML  
  • Policy and Procedure review for Domestic/Off Shore selling agreements and due diligence forms
  • Organization of sales process from Legal on Day 1 of BofA Capital
  • Point of contact for current internal audit, Sales Distribution.

Bank of America/Merrill Lynch
Investment Specialist ML Conversion
2009-2010

  • Audit and review of client communication for accounts that are affected during conversion
  • Review of client data proper KYC domicile  
  • Outbound client calls for confirmation of sweep options and requests of pending money movements
  • Review of client accounts to determine impact of conversion
  • Recipient of Platinum Service Award from ML

Independent Consultant
Consulting Services
2007-2009

  • Interviewed potential claimants for class action lawsuit for investment fraud   
  • Transaction review and analysis of client statements checks and payments for services
  • Review of company policy and procedures for investment products
  • Summary to attorney’s for facts and findings of analysis of state and federal laws
  • ADV review and submission to SEC for RIA.

BISYS Regulatory Services, Boston, MA
Vice President, Business Development
2006-2007

  • Proactively obtained new clients for regulatory services offered through BISYS
  • Wrote proposals and contracts including pricing for services for individual clients
  • Prospected new clients at multiple regulatory conferences through education and awareness of regulatory mandates

American Express Financial Advisors/Ameriprise, Boston, MA
Field Risk Manager – New England Market Group
2003-2006

  • Mitigated regulatory and compliance risk by providing oversight, training and consulting services to market group leaders and registered principals.
  • Served as corporate representative in the sales organization to support case work and follow through on surveillance-related issues
  • Investigation and successful joint sanctioning with FINRA of AML advisor-level fraud
  • Conducted annual OSJ assessments in all OSJs in the market group (geographic territory)
  • Field regulatory contact for regulatory requests
  • Provided responses to regulatory justification.  Extensive interaction with NASD, SEC, and multiple state agencies.

Palmer Dodge Advisors, Boston, MA
Compliance Officer
2003-2004

  • Structured compliance processes and procedures to conform to federal and state requirements for Registered Investment Advisors
  • Monitored IA block trading within the portfolios to ensure compliance with investment objectives of the portfolio and prevent guideline breaches
  • Maintained records and submitted regulatory filings necessary to meet the compliance processReviewed new account documentation for suitability, principal approval, and acceptance of new accounts

Quick & Reilly, Incorporated, Providence, RI
Compliance Examiner/Manager, SE, MA, RI
2000-2003

  • Conducted audits for 17 Senior Financial Consultants, 47 Investment Representatives and 45 Financial Service Professionals
  • Audits included file review for suitability, sales practice and record keeping in accordance with internal policies and regulatory guidelines
  • Reviewed all Registered Representatives for proper Blue Sky registration, regulatory element compliance dates and completion of the requirement and proper licensing via the CRD system
  • Conducted audits of 86 registered Fleet Bank branches within the region for setting and circumstance.
  • Partnered with Q&R main office to conduct audits of branch offices for regulatory operational compliance throughout the country
  • Reviewed investment activity of registered representatives including suitability, transaction analysis, option trading activities and margin account balances for customer and representative account activity
  • Lead investigator for internal or regulatory related investigations within region

Citizen Financial Services Incorporated, Quincy, MA
Compliance Manager, Surveillance/Risk
1999-2000

  • Developed procedure for internal investigations of employee sales practice violations
  • Developed and presented compliance seminars for all RIAs
  • Implemented review procedures for outside trade activity for all registered personnel
  • Developed sanctioning plan for investment related internal violation policies
  • Responded to all regulatory complaints filed through the NASD, SEC, and NYSE
  • Fielded complaints and requests from regulators, branch managers, and registered representatives
  • Oversaw the regulatory complaint process from introduction to final response.  This included accurate determination/identification, coding/351 reporting, thorough investigation and final analysis
  • Member of Anti Money Laundering and Suspicious Activity Trade Force

Fidelity Investments, Marlborough, MA
Senior Compliance Advisor
1995-1999

  • Responded to all regulatory complaints filed through the NASD, SEC, and NYSE
  • Reviewed non-regulatory sales practice complaints for merit and liability
  • Fielded questions, complaints and requests from regulators, branch managers and registered representatives
  • Handled regulatory complaint process from introduction to final response including accurate determination/identification, coding/reporting, thorough investigation and final analysis
  • Ensured consistency in responding to customers with similar complaints and identified trends to quickly determine applicable counter actions
  • Completed quarterly 351 filings
  • Coordinated with business unites for mutual fund mergers through initiation of all controller charges

Relationship Administrator

  • Handled incoming calls for Institutional Bank Trust clients
  • Resolved client issues on a daily basis through research and problem resolution
  • Liaison between client and portfolio managers for large dollar transactions
  • Provided customer service to Institutional Clients, including the proactive identification and implementation of process improvement opportunities
  • Implemented new tracking system for improved utilization of remote systems, trained teams on new procedures associated with tracking system

Education

Harvard University, Cambridge, MA
Bachelor of Arts in Sociology

Designations

Certified Fraud Examiner, CFE

Licenses

Series 6, 7, 24, 26, and 63

Military Service

1983-1986
United States Navy
Active Duty, Honorably Discharged
Western Pacific Tour in 1985: Hong Kong, Singapore, Oman, Madagascar, and Australia
Certified Legal Yeoman USN

Expert Witness

  • Provided deposition and testimony to company policy and procedures for financial irregularities to the State of New Hampshire for regulatory action in 2005
  • Provided expert witness testimony to FINRA concerning process and procedures for an investigation involving money laundering fraud and misappropriation of client funds in 2006

Affiliations

Member of the ACFE

Computer Skills

Microsoft Office 7.0, Lotus Notes, CRS, IDS Net, Assist, OST, Windows NT, CRD, Dart Remote and Star, SAS, Vista, ATAAC, TFAS, BYSIS Reflection, FiServ Broker Vision, Pega, Schwab Link and the Internet.